Refund & Cancellation

Transparent policies for a digital business.

Last Updated: February 3, 2026

Policy at a Glance

BikriSathi is a digital service with immediate server costs. Therefore, we maintain a Strict No-Refund Policy once a payment is processed. Please use the 24-Hour Free Trial to fully evaluate the app before paying.

1. Try Before You Buy (24-Hour Trial)

We believe you should know exactly what you are paying for. That is why every new BikriSathi account comes with a comprehensive 24-hour Free Trial.

During this period, you have unrestricted access to:

  • All Inventory Management tools
  • Unlimited Billing & Staff features
  • AI Studio Marketing creation
  • Full Customer Support access

We strongly encourage you to use this time to verify if BikriSathi fits your shop's needs.

2. No Refunds

Once a subscription plan (Monthly or Yearly) is purchased, NO REFUNDS will be provided under any circumstances.

Why this policy?

As a digital service, activation incurs immediate costs for cloud storage, server allocation (Azure), and third-party API fees (WhatsApp/AI models). These costs are non-recoverable for us.

This applies to:

  • Accidental purchases.
  • "Changed my mind" requests.
  • Failure to use the service after purchase.

3. Cancellation Policy

You are free to cancel your subscription at any time directly through the app settings. There are no lock-in contracts or cancellation fees.

What happens when you cancel:

  • Access Continues: Your premium features will remain active until the end of your current billing cycle (e.g., if you paid for a month and cancel on day 5, you still get the remaining 25 days).
  • No Renewal: You will not be charged again for the next cycle.
  • No Partial Refund: We do not offer pro-rated refunds for the unused portion of the term.

4. Billing Errors & Support

If you believe you have been charged in error (e.g., double deduction for a single transaction), please contact us immediately.

Report Billing Issue

Please email care@bikrisathi.com within 48 hours of the transaction with your registered mobile number and transaction ID.